FAQ

Frequently Asked Questions

The most common questions about e-garson, with short, clear answers.

What exactly does e-garson do?

A web-based system for restaurants and cafes offering QR table ordering, kitchen/bar screens, per-guest bill splitting, and real-time order tracking. No app download needed on the customer side — just a phone camera and a browser.

Do my customers need to download an app?

No. The customer scans the QR code at the table with their phone camera and the menu opens directly in the browser. No install or account creation required.

How does per-guest bill splitting work?

When this setting is on, each guest at the table enters their own name when ordering. When the bill closes, the system automatically generates a per-guest breakdown — no manual calculation needed.

Are the kitchen and bar screens separate?

Yes. You assign each menu item to a kitchen or bar station; food from an order goes to the kitchen screen, drinks go to the bar screen. Each station only handles its own work.

I have multiple branches — can I manage them from one panel?

Yes. From the business panel you can manage multiple branches, each with its own tables/menu/staff, under a single account.

Is my data and my customers' data secure?

Passwords are stored in a non-reversible form and data is encrypted in transit over HTTPS. The full list of what we collect and why is on our Privacy Policy page.

How long does setup take?

You can add your business details, menu, and tables yourself from the panel; after a demo request, our team walks you through setup.

How does pricing work?

Pricing depends on the size of your business (number of branches/tables). Leave a demo request and we'll put together a quote for you.

Have another question?

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